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What is Heatcore?
What are the Heatcore specifications?
How do I use my Heatcore?
Where can I find the Instruction Manual for Heatcore?
What makes Heatcore so unique?
Questions and Answers
How do I place an order?
Has my order gone through?
Where is my order?
Can I modify my order after it has been placed?
How can I cancel my order?
I have received the wrong product or quantity. What should I do?
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What is the delivery time?
Do you deliver to my country?
How can I change my shipping address?
My tracking link doesn’t work. What should I do?
My order is stuck at customs. What should I do?
How can I pay?
What do I do if I think I was charged twice?
Is it safe to make a purchase?
What currencies do you accept?
Returns & Refunds
How do I return my order?
Do I need to pay for shipping to return my order?
What is your return policy?
How long does it take for my return to be processed?
Warranty & Repairs
How do I claim my warranty?
What does my warranty cover?
Vouchers & Coupons
My coupon or discount code doesn’t work. What should I do?
Can I exchange my coupon for money?
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